Effective Date: 31/01/2026
At Life Connection Hub, we are committed to providing high-quality digital products and services to empower relationships and marriages. Please read our refund policy carefully before making a purchase, as it outlines our approach to refunds and exchanges.
1. Digital Products
All purchases of digital products, including but not limited to eBooks, online courses, and printable tools, are non-refundable once the download link has been provided. This policy is in place due to the nature of digital products, which cannot be “returned” after they are accessed.
If you experience issues accessing or downloading a digital product, please contact us through our live chat platform and we will promptly assist you in resolving the issue.
2. Personalized Coaching
Refunds for personalized coaching services will be evaluated on a case-by-case basis. If you are unable to attend a scheduled session, you must notify us at least 48 hours in advance to reschedule. Missed sessions without prior notice will not be refunded.
3. Relationship Masterclasses and Marriage Enrichment Programs
- If you are unable to attend a live masterclass or program, you may be eligible to receive access to a recorded version or reschedule to a future session.
- Refunds for these services are not guaranteed and will be considered only in exceptional circumstances, such as technical issues on our end that prevent you from participating.
4. Community Membership Fees
Membership fees for any community programs or subscriptions are non-refundable once the membership period begins. If you wish to cancel your subscription, the cancellation will take effect at the end of the current billing cycle.
5. Physical Products (30-Day Return Policy)
Life Connection Hub also offers physical products such as apparel, accessories, card games, gifts, and other relationship-focused items.
We offer a 30-day return policy on eligible physical products.
5.1 Return Eligibility
To qualify for a return or refund, the item must meet the following conditions:
Returned within 30 days of delivery
Item must be unused, unworn, and in the same condition as received
Product must be perfectly sealed, not opened, torn, or damaged
Returned in the original packaging (where applicable)
5.2 Non-Returnable Items
Refunds will not be issued for physical products that are:
Used, worn, or altered
Damaged due to customer handling
Not returned in their original condition
5.3 Damaged or Incorrect Items
If your order arrives defective, damaged, or incorrect, please contact us immediately so we can assist with a replacement or resolution.
6. Special Considerations
While we do not offer refunds for digital products and services as stated above, we value your satisfaction. If you have concerns or issues with a product or service, please contact us through our live chat platform, and we will work to address your concerns.
7. Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on this page, and the updated policy will include a revised effective date.
8. Contact Us
If you have questions about this refund policy or require assistance, please reach out to us at:
Email: support@lifeconnectionhub.com
Phone: 0791573280
By purchasing any product or service from Life Connection Hub, you acknowledge that you have read, understood, and agreed to this refund policy. Thank you for trusting us to be part of your relationship journey.
